PHC is dedicated to helping children meet their developmental milestones and partnering with their family so they can enjoy the moments of their life.
PHC is proud to be named a Top Work Place in the Austin Area for the third year in a row, as well as a Top Work Place in San Antonio! See what separates PHC from the rest of the industry.
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Pediatric Healthcare Connection was founded on something simple: an idea that there was something missing in private duty nursing care and the relationships built upon the work. After many years in the industry, we felt there could be more done to ensure a more familial relationship between administration, medical professionals, and patients’ families. To us, there needed to be more time spent connecting nurses with the right families and families with the right nurses. To us, it’s more than just clinical skills. We look at the bigger picture. But it only starts there. Call us, we’d love to tell you all about it. We decided to build a community of heart-filled professionals who felt valued, heard and appreciated.
PHC’s vision is to create new pediatric home healthcare standards by providing the highest quality care with innovation, integrity, excellence and compassion.
PHC’s mission is to change pediatric home healthcare through innovative strategies that improve the lives of patients, families, and employees.
We have focused on being a case management company enabling us to connect the dots between service providers to ensure the most comprehensive care. If your child is currently receiving services that include therapies and specialists, our team feels strongly about continuous communication to help provide the best care for your patient.
If you are family looking for private duty nursing services or a health care professional looking for opportunity, please call (855) 268-4098 or email us for more info.
Additionally, PHC offers Occupational, Physical, Speech and Feeding therapy.
A. Every medical professional is screened by Texas department of public safety, OIG, drug screening and infectious disease testing. PHC will test all medical professionals to appropriate skill levels and experience to work with each child. After appropriate scoring on all testing each staff member will be reviewed hands on by a supervising clinician to ensure comfort and competence. Additional training by supervising clinician to child specific assignments may also occur.
A. Our families always reserve the right to meet, approve or deny the services of any clinician. PHC encourages the communication with supervising staff to build a team to service you and your loved one that best fits your specific criteria.
A. The PHC team will review funding sources prior to any agreement of services, where all parties are in agreement of any charges and who will be responsible for those charges.
Being a parent is hard enough...caring for a child with special medical needs can be an adjustment that needs reliable support. Our families are a crucial key to our comprehensive care teams, as they are the expert on their own child. We are humbled to use our own expertise to complete that care team with the right medical professionals to help make the best decisions, though sometimes very difficult, in partnering for your child’s best success. Our families are very special to us, as many of us might never understand their struggles. But PHC works diligently to respect each family’s commitment to their everyday struggles..
Our nurses are all a part of the family. They are very honest, collaborative, open to feedback and work well as a team. We all enjoy each other’s company and have fun, but I know at the end of the day all of the nurses have Hudson’s best interest in mind .
Parent
Nurses are like family, really and truly. We probably treat them better than family, because we don’t make them do dishes! By keeping the nurses happy on all sides makes home nursing a good thing. We can tell they want what is best for Luke. When we came home, nurses were patient while we learned things. They shared their knowledge with us and things they had seen in the past that were helpful. By having nurses here at home, it made it less scary because we didn’t feel alone.
Parent
We are very happy with our nurses very much. They are professional and are very involved in all aspects of our son’s care. I can see how much they care for our son and make sure he is taken care of.
Parent
Overall it’s been really good and PHC has tried very hard to accommodate us and work through any problems that have arisen. Bringing in travel nurses has been very helpful when we have had openings. Communication has been key in helping to keep everything going well. Our nurses are our family!
Parent
We are so happy to have such an amazing nurse. Alice is now a part of our family and the bond she shares with Teigan is so beautiful. PHC has provided us with some really amazing nurses and when the pandemic hit, they heard our concerns about limiting our families interaction with others. They supported us in our decision and we are thankful for both our nurse Alice, and PHC." s in our decision and we are thankful for both our nurse Alice, and PHC.art of our family and the bond she shares with Teigan is so beautiful. PHC has provided us with some really amazing nurses and when the pandemic hit, they heard our concerns about limiting our families interaction with others. They supported us in our decision and we are thankful for both our nurse Alice, and PHC.
Parent
PHC has been a real blessing. We have experienced relationships with multiple nursing agencies, however no other company has instilled the trust and confidence that PHC has. The continuity of our son's care has made the ultimate difference. Six years into our life long need for nurses, I am completely positive you won't find another company like this one.
Parent
Words can't express our gratitude for PHC. In the three years we've had nursing care for our son, this is the ONLY company that has provided continuity of care for our son. We never have to worry about "strangers" showing up at our door at 7am. Communication and transparency has been one of their many strengths. Their priority is not only for their patients, but for their nurses. And in order to have happy clients, you have to have happy nurses. PHC provides comfort, peace, and COMPASSION. A perfect balance for an imperfect family dynamic with a special needs and medically complex son. Thank you PHC for bringing calmness during a very chaotic time in our life. We appreciate your commitment to serve our family.
Parent
We are so grateful for PHC! This company has been such a delight to work with. They not only made the transition smoother than anticipated, but they have been committed to providing us with amazing caregivers that we not only love and trust, but have helped our child stay healthy, happy and thriving.
Parent
We are a family of 7. My husband and I have 5 boys. We started a Journey with Kiptyn and nursing over 7 years ago. We have nurse's in our home almost 24/7, which provides many challenges. We started with PHC back in July 2016. We love this company. We can not say enough good things about what a great company this is. The way they have structured their company is amazing. They don't just hire a body to fill a shift. They hire for the long term and to make sure it is a good fit for the family. We have been with several nursing company's. Starting over with a new agency and nurse and trying to rebuild a good nursing team has been hard. When we started with PHC it started immediately and I feel that I have rebuilt an amazing nursing staff with the quality of nurses we have. Our son Kiptyns, success is largely due to the quality of nurse provide. The Nurses aren't just here to get a pay check, they are here for my son and work as team.
Parent
Collectively, our administrative team has over 50 years of experience in the home healthcare industry. We have teamed up strategically to bring the best of familiarity and heart. We have created a successful team by combining expertise and passion. This passion is extended into pediatric therapy as well through Big Sky Pediatric Therapy.
PHC is a different kind of home health company. The patients and the nurses are the top priority with this company. The personal touch is felt from Don and my nursing supervisor. I feel like a valued employee. The great benefits are just icing on the cake.
RN
Working for PHC has been great, they really know how to take care of their nurses and most importantly, their patients. I have been an RN for 37 years now, and have not worked for a company that has respected me as an RN like PHC does. The benefits are great(, matching 401K, an annual Appreciation Night celebration, and the gifts… I have never been gifted for birthday, yearly recognition, Christmas, and Nurses week like I have since working at PHC. They also take the time to match you with compatible families and patients that become family. I have amazing families where I feel welcomed, appreciated, and are allowed to be the nurse, so parents can have time to be parents. Thank you PHC for providing a great company.
RN
For my testimonial I'd like to say that this company treats you like family . The staff and other employee are amazing. The patient's and families are wonderful. I've learned alot since I started. Great experiences overall I have been with PHC 3 years and I hope to make it many many more. I mention to my friends alot that having a company like PHC is a blessing. Nursing supervisors are top notch. As one nurse to the next take the chance you won't regret it! There's tough days but its just a rewarding job. Thank you for inviting me to PHC family 3 years ago ❤ The beachhouse, the events together are the best♡ I miss it!
LVN
I have worked for several home health care companies over my career as a NICU nurse and private duty nurse. I worked in NICU units in Austin for 20 years and always wondered how my little patients did after they went home. As a private duty nurse doing home care with these little patients I get to work with them on a day to day basis as they develop. Pediatric Healthcare Connection is different from the other agencies I have worked for because they really do care about the relationships between the company, the families and the nurses. Steve Willingham is committed to making sure it is a good fit for everyone and that he doesn't take cases that he can't staff well. The support and respect that I have received through Steve is unmatched in my career. Please consider them if you are looking for a nursing agency to care for your child or if you are a nurse wanting to work with pediatric cases.
RN
I came over to PHC July of 2016 at the urging of a friend who had positive things to say about the company. I have worked at a total 6 pediatric home health companies, so I can attest to the PHC difference! At PHC, I feel appreciated and my concerns are always addressed by the attentive, experienced, and hard working case managers. I am so glad I found PHC, and I am happy to be part of such an outstanding team of professionals committed to caring for their special kids!!
RN
PHC is by far the best company I have ever worked for in my 10 years of being a nurse. I was just about to give up nursing for awhile and my friend who is also a nurse with this company talked me into meeting the owner. I have now been with PHC almost a year and I've never been happier. I love going to work everyday. I've learned to love being a nurse again. This company cares not only for their amazing little patients but they care for their nurses and support them as well. Changing to PHC has been by far one of my best decisions I've made.
LVN
After two decades of working as a surgical recovery room nurse, I had a desire to provide more personalized patient care. The support received by PHC to transition into this type of nursing has been outstanding. They have been available at all times to answer questions and listen to my concerns. It amazed me how eager the management was to intercede on what could have been considered a seemingly minimal issue and promptly worked with the family to find a workable solution. When asked by a former coworker about how my new job was going, my response was, "I feel valued as an employee." PHC seems to hold in high regard all the positions that make up this organization. It such a refreshing change.
RN
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9011 Mountain Ridge Dr. Ste. 130
Austin, TX 78759
16607 Blanco Road, Suite 12202
San Antonio, TX 78232
13201 Northwest Fwy
Houston, TX 77040
Get on touch to learn what Pediatric Healthcare Connection can do for you.
Pediatric Healthcare Connection is licensed to provide nursing and therapy services under Texas Medicaid and some private payer sources. We comply with state and federal regulations governing our services, including patient's rights and confidentiality as well as all other regulations applicable to the services we provide.
In addition, Pediatric Healthcare Connection has an integrated Quality Improvement Program to ensure each patient receives the highest quality of services within the industry. This program oversees the collection, management, analysis, and preparation of quality data reports required to validate regulatory compliance and improve quality outcomes.
We have also established an Integrity Hotline for employees and clients. It is a third party, anonymous hotline through a separate company and is available to all employees and clients of Pediatric Healthcare Connection. Calls to the Hotline may be made anonymously and management will not tolerate retaliation for good faith reporting of issues or concerns to a member of our leadership team or the Integrity Hotline. The hotline number is 855-650-0005.
